Privacy Policy

At OFAN AVIATION Limited, protecting your privacy and responsibly handling your personal data in line with UK data protection law is a priority. This includes the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, the Data (Use and Access) Act 2025, and the Privacy and Electronic Communications Regulations (PECR).

| Who We Are
OFAN AVIATION LIMITED (Company No. 16236546) is the data controller for the personal information we collect and process. We are registered in England and Wales with our registered office at Unit 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA.

| What Information We Collect, Use, and Why
Contact Forms and Security: When you complete our contact forms, we collect the following personal details:

• Your name
• Your email address
• Any additional information you provide in message field

To protect against spam and fraud, we use Cloudflare Turnstile. Designed as a CAPTCHA alternative, it operates independently to verify users.

Business Relationship Data: If we enter into a business relationship, we may also collect and process additional information necessary for service delivery, including project-related communications, meeting notes, and billing information.

| How We Use Your Personal Data
We use your personal data to help us operate and improve our business and services. Specifically, we use it to:

• Understand Website Usage: Monitor how visitors interact with our website to improve user experience and website performance.
• Prevent Spam and Fraud: Protect our site and communications from spam, abuse, and fraudulent activity using tools like Cloudflare Turnstile.
• Respond to Enquiries: Handle your contact form submissions and provide timely, relevant responses.
• Support Business Development: Track leads, prepare proposals, maintain records, and build strong relationships with clients and contacts.
• Deliver Services: Manage projects and deliver our services when we enter into a business relationship.
• Meet Legal and Regulatory Obligations: Comply with financial, legal, and regulatory requirements applicable to our business.

| How Long We Keep Your Data
Contact Form Data: We retain enquiry information for up to 3 years to manage potential business relationships and comply with our legitimate business interests.

Client Data: For active business relationships, we retain data for the duration of our engagement plus 7 years to comply with financial and legal record-keeping requirements.

| Legal Basis for Processing
We process your personal data under the following legal bases:

• Legitimate Interest: For responding to enquiries, managing relationships, maintaining project records, and retaining business documentation.
• Contract: For service delivery and fulfilling obligations under accepted proposals.
• Legal Obligation: For compliance with financial, legal, and regulatory requirements.

| Your Rights
Under UK data protection law, OFAN AVIATION must have a “lawful basis” for collecting and using your personal information, which may affect your data protection rights which are set out briefly below.

• Right of Access: You have the right to request a copy of the personal data we hold about you (Subject Access Request).
• Right to Rectification: You have the right to ask us to correct or delete personal you think is inaccurate or incomplete.
• Right to Erasure: You have the right to ask us to delete your personal data.
• Right to Restrict Processing: You have the right to ask us to limit how we can use your personal information.
• Right to Object: You have the right to object to the processing of your personal data.
• Right to Data Portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.
• Right to Withdraw Consent: When we use consent as our lawful basis, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within one month.

| Complaints
If you have concerns about how we handle your personal data, please contact us first; contact details are outlined below.  

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can raise a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator:

Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113
Website: ico.org.uk

ICO Registration: OFAN AVIATION Limited is registered with the Information Commissioner’s Office under registration number ZB984675.

| Contact Us
If you have any questions about this privacy notice, wish to exercise your data protection rights, or have concerns about how we handle your personal data, please get in touch:

Online: Submit an enquiry using our Contact Form

Post: OFAN AVIATION Limited, Unit 13 Freeland Park, Wareham Road, Poole, Dorset, BH16 6FA

Email: j.j@ofanaviation.com

| Changes to This Policy
We may update this privacy notice from time to time to reflect changes in our practices, services, or legal obligations. The current version is always available on our website with the revision date shown below.

Privacy Notice v1.0. Last updated: November 2025